#LearnPracticeSucceed
#LearnPracticeSucceed
#LearnPracticeSucceed
For iPhone and Apple users, all charges, payments and subscriptions are managed directly by Apple inside of your iTunes account.
On your iPhone, you need to go to your phone’s SETTINGS, then follow the steps below:
1- tap on your name
2 – select ‘Subscriptions’
3 – select ‘Accelerate Golf’
4 – then select ‘Cancel Subscription’
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For Android users, all charges, payments and subscriptions are managed through the Google Play store. To update, change or cancel a subscription, follow the steps below:
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At this time, a player can purchase the following types of instruction in the app: a One-on-One lesson, an event (e.g. swing clinic, playing lesson, golf camp, tournament) or a group lesson. You can cancel a private lesson (One-on-One session) up to 48 hours prior to the lesson within the app. Please contact the pro to cancel an event or group lesson.
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When you open the app, click on “Already have an account? Log In” and enter your phone number that you used to sign up when you first downloaded the app. You will receive a One Time Password (OTP) on your phone to complete the login process.
If you have any trouble when trying to login please try to uninstall and reinstall the app. Sometimes it just needs a good refresh.
If you still need assistance after that, please send us an email at CustomerService@accelerategolf.com and we’d love to help!
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Full app functionality is only available on a mobile device right now. This includes cell phones, iPads, and tablets.
We may in the future be able to make certain features available on a computer, so stay tuned!
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You should be able to use the app on multiple devices, but your account will have trouble updating if you don’t do it right.
You can only be logged in to one device at a time in order for it to update correctly, so before logging in to a second device- make sure you completely log out of the first device.
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The app is only capable of tracking progress for one person. Remember that the app is free for players so each individual should create and use their own account.
Please contact us if you are a coach and want to add an assistant to your account.
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Currently the App is only available in English.
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Our app is very versatile and supports two types of users – coaches and players. Players can see all the coaches on the platform but coaches can only communicate with players who have signed up for lessons with them. Players can not communicate with other players at this time within the app, as the coach-player relationship is its focus.
Please watch this video tutorial in case you are having trouble.
If you still need assistance, please send us an email at CustomerService@accelerategolf.com and we’d love to help!
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